Privacy Notice

Urban Rest Guesthouse collects the contact and stay information you submit through this website so that our team can respond to your enquiry or availability request.

Information we collect

This may include your name, email address, telephone number, requested dates, guest numbers, room preference, and any information you add to your message.

How it is used

We use this information to respond to you, check availability, prepare booking details, prevent form abuse, and maintain necessary business records. We do not sell your personal information.

Email and retention

Website requests are delivered to our booking mailbox. Information is retained only for legitimate hospitality, administrative, legal, and security purposes.

Your choices

You may ask us to correct or delete information that is no longer required, subject to applicable record-keeping obligations.

Contact

Privacy questions can be sent to bookings@urbanrest.co.za.

Last updated: 20 July 2026.